Battery Journal →

The photos that help us check your battery

Wah lau, bike photo clear until can see the whole thing. That tiny plug in the corner? Cannot see sia. Send these shots so we can actually help.

Blue circular connector held with its large and small contacts facing the camera.

Start wide, then zoom in

Wah lau, whole battery first ah, give us the big picture. One photo shows the whole battery, then send separate shots of the label and connector. That far-away everything shot hides the detail we need.

Aiyo bro, battery stays closed, wiring stays untouched. Only photograph parts you can safely access.

Show the plug properly lah

Wah, connector face first, can see the pin layout or not? Then one side view for the latch, casing shape and cable exit. Show the bike plug that connects to it too.

Don’t play play, no poking anything into the pins and no testing with another plug. We want photos, not some plug Olympics.

Charger label also, don’t blur

Aiyo, charger also must show lah. Send the full label, including output voltage and current, plus the plug that goes into the battery. Got an adapter in between? Include that too.

Steady lah, tell us if this charger came with the battery or was bought separately. “Been using it for months” helps with the history, but doesn’t confirm it’s the right one.

Make the camera earn its keep

Wah lau, give the camera some light and keep your hand steady. Check the photo before sending: can u read the label yourself? If not, we probably cannot either.

Confirm plus chop, tell us which photo is the bike, battery or charger, and mention any wiring changes. Label worn off? Just say so. Don’t pick the nearest-looking model and announce case closed.

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