IN SHORT
- Stop using it and stop charging it.
- Don't press it, open it or poke it to check.
- Get advice from the maker or authorised service provider.
A CHAT WE SEE A LOT
yesterday vs today
Zack
eh bro 2 photos. yesterday, today. same-same or not
yesterday still okay one
Mel
wah spot the difference. ok start 😂
Mel
1. the case. today open a bit
Zack
lighting only lah
Ben
ya lighting. today sun very strong
Mel
2. fatter
Ben
bulking season. battery go gym 💪
Zack
u all enough anot
Jo
3. got water mark. sweat ah?
Zack
rain only. dry already
Mel
4. “dry already”. yesterday u never say this one
Ben
4 differences
0 reasons to charge
Zack
later i charge and see 🥲
Jo
bro 4 people find 4 differences in 3 minutes, and the only thing not different is you still wanna charge it 😂
Looks same-same? Check these four
Swelling, leaking, unusual heat, strange smell, hissing, cracking or visible damage means stop using it and stop charging it. A battery can work on one trip and look different on the next. That change is where testing stops. You don’t need to name the fault before you take the warning seriously.
Case or heat-shrink changed
Visible damage means stop using it and stop charging it.
Pack looks swollen
Don’t press it, open it or poke it to check.
Water exposure
Treat it as possible damage: stop using and charging it, and have it checked.
Outside looks dry
Drying the outside doesn’t show what happened inside.
A visible change is enough reason to stop.
Case or wrap changed
A crack, a split corner, wrap coming away, frayed wires: all visible damage. Stop using it and stop charging it. Don’t tape over it, press it, open it or poke inside. Tape is not a repair. See how a taped joint failed in Twist, tape, pray.




Rain, then “dry already”
Water has its own version of “yesterday still okay”: the outside dries, the casing looks normal again, and somebody proposes one quick charge. Water may have damaged the pack. Stop using and charging it, and have it checked. Drying the outside doesn’t show what happened inside. Don’t charge it to see, even for one quick trip.


Don’t open it to check
Someone always knows someone who opened one and it was fine. That tells you nothing about what’s happening inside yours. Don’t press, open or poke a suspect pack, and don’t touch or sniff it to check. Opening it still leaves you without a proper diagnosis.
Already open? Leave it alone. Don’t keep handling it or try to put it back together. A photo can show a mark. It can’t tell you the pack is safe.

What now
Say what changed and send photos from outside the pack. Don’t turn the call for help into a transport plan before you ask what to do.
Stop
Stop using it and stop charging it.
Leave it alone
Don’t press it, open it or poke it to check. Don’t touch or sniff it to check.
Ask first
Get advice from the maker or authorised service provider.
Don't take a damaged pack to a shop yourself
Don’t ride with it, courier it or carry a hot, leaking or damaged pack to a shop. Ask the maker or authorised service first.
Pack finished for good? Disposal is its own question: Dead pack, blue bin?
995
Smoking or on fire?
Hissing, smoking or getting hotter on its own: if it’s safe, get it out into the open fast, never carried against your body and never into a lift, then keep away and call 995. Already on fire: raise the alarm, get out, stay out and call 995. Don’t stop to film it.
Full steps for a fire: Battery fire? You got about one minute
Sources (4)
Read when there is no emergency



